Privacy Policy

Last updated: 15/10/2024

At Buick Hamblin we are committed to safeguarding and preserving the privacy of our visitors. This Privacy Policy outlines how we handle your personal information, in compliance with the General Data Protection Regulation (GDPR) and other applicable UK data protection laws.

1. Information We Collect

We may collect and process the following types of personal data when you interact with our website:

  • Personal Identifiable Information (PII): When you fill in our contact form, we collect your name, email address, phone number, and any other information you choose to provide.

  • Technical Data: We automatically collect certain information when you visit our website, such as your IP address, browser type, device information, and information about your visit (e.g., pages viewed, time spent on site).

  • Cookies: Our website uses cookies to enhance your experience, which may collect information about your browsing behaviour.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide services: We use your contact details to respond to enquiries and provide services.

  • To improve our website: Analysing visitor data helps us improve our website functionality and user experience.

  • For legal obligations: We may need to process your personal data to comply with legal obligations (e.g., accounting, tax purposes).

3. Legal Basis for Processing

Under GDPR, we must have a valid reason (legal basis) for processing your personal information. The following are the legal grounds we rely on:

  • Consent: When you provide your information via our contact form, you consent to us processing your personal data to respond to your enquiry.

  • Legitimate Interest: We process information such as IP addresses and cookies to enhance user experience and maintain the security of our website.

  • Legal Obligation: Some data must be processed to comply with legal and regulatory requirements.

4. How Long We Keep Your Data

We will only retain your personal data for as long as is necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

5. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your data in the following circumstances:

  • Service providers: We may use third-party service providers (e.g., website hosting, analytics) to assist in operating our website. These providers are bound by contractual obligations to keep your information confidential and secure.

  • Legal obligations: We may disclose your information if required by law or to protect our rights and safety, or the rights and safety of others.

6. Your Data Protection Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Access: You have the right to request a copy of the personal data we hold about you.

  • Correction: You can request that any inaccurate information be corrected.

  • Erasure: You can request that your personal data be deleted under certain conditions.

  • Restriction of Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.

  • Data Portability: You have the right to request the transfer of your personal data to another party.

  • Objection: You have the right to object to our processing of your personal data for certain purposes.

To exercise any of these rights, please contact us.

7. Cookies and Tracking Technologies

Our website uses cookies to track visitors and improve functionality. You can control cookie settings in your browser and choose to disable cookies. For more details, please refer to our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party websites. Please ensure you review their privacy policies before providing any personal information.

9. Security of Your Information

We take reasonable steps to ensure your personal data is protected against unauthorised access, use, or disclosure. However, no internet-based service can be completely secure, and we cannot guarantee the absolute security of your information.

10. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, regulatory, or operational requirements. We will notify you of any material changes by updating the "Last updated" date at the top of this policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please feel free to contact us.